How to Enter & FAQs

1) Select your category (please contact us if you need further explanation on any category).

2) Complete your submission: For most awards, complete your submission in no more than 500 words, describing why your solution, service, insight, or methodology deserves the award. Please add your company logo, files and images to support your nomination. For select awards in the Community Category, please see additional requirements under the Criteria and Rules section below.

3) Share your nomination through your social channels and client base.

4) Come along to the networking and awards ceremony for a fun and exciting Evening!

How the awards work

Entry is open to any company providing solutions and services to the retail industry. This includes SW/HW providers, analysts, consulting firms, agencies, media etc. The awards team and the Panel of Judges will verify that all nominations are in the correct categories.

Once nominations open, solution providers can submit their application, providing the collateral needed. Retailers can nominate a vendor they work with by filling out the form on the Nominate page. We will contact the vendor to have them complete their submission.

Once voting opens, our team and yours will encourage everyone to vote. We encourage our nominees to go out to their network, customers and social media channels to promote voting.

Once voting closes, the independent Panel of Judges will assess the votes and all the materials submitted. Each award will have both a winner and 2 finalists. All winners and finalists will be honoured with an announcement and award during the Awards Gala evening. We encourage our nominees to bring their team and key clients to enjoy a night of celebration and networking.

Important Dates

Entries Open – 5 February 2024

Entries Close – 7 March 2024

Voting Begins – 15 March 2024

Voting Ends – 30 March 2024

Finalists Announced – 2 April 2024

Winners & Finalists – 15 April 2024

Criteria and Rules

General Award Entry Criteria

Complete your submission in no more than 500 words, describing why your solution, service, insight, or methodology deserves the award. Please add your company logo, files and images to support your nomination.

Additional Award Criteria

For the top 2 awards, Partner of the Year, and the VIP Challenge Award, applicants/submissions must demonstrate multi-faceted excellence including being a good partner, philanthropy, customer first behaviour, great employee culture, with the results.

In addition to the general award entry criteria, provide up to 3 employee testimonials (with contact information) describing one of more aspects of the impact of the company, and provide 3 customer testimonials (with contact information) highlighting the results in the relationship and how you have enabled delivering on your promise. You may edit your entry after submitting, up until the entry deadline. You may enter more than one category/award.

The nominated business must be present to win and commit to sending at least one person to the awards ceremony. Tickets can be purchased through this site closer to the event. Voting may be done by all supporters of a vendor’s service or product, but each person may only vote once per award.

FAQs

 

What should your nominations focus on?

We want you to tell the judges and the public why you deserve to win this award. Make specific note to highlight your product or service that you are nominating and how you have made changes to stand out from the rest of the competition. Take this opportunity to sell the great work that you, your team and your business do for the industry. 500 words is the maximum length of submission but we suggest making your nomination short, sharp and to the point.

What are the "other materials" to be included in the nomination?

You have the opportunity to provide additional information that will support your nomination for the award. This can be in video or file format and can include customer testimonial/s, highlight video, a case study or anything that will help enhance your nomination

What involvement do retailers, supporters and other industry members have?

Retailers, supporters and anyone within the industry will have the opportunity to vote on the shortlisted nominees in any category by registering using a valid business email address. No personal email addresses such as gmail, outlook, hotmail etc. will be accepted.

How many awards can a company vote on?

Retailers, Supporters and industry members have the opportunity to vote on as many awards as they wish. They can however only vote once per award category. There is no limit to how many people from an organisation can vote. 

Can an individual or business nominee vote for themselves?

Nominees are entitled to vote for themselves, but there is a limit of five votes per company. Voters must vote with an email address belonging to a business. No personal email addresses such as gmail, outlook, hotmail etc. will be accepted.

How is the integrity of the voting process managed?

A voter must vote with an email address belonging to a business. No personal email addresses such as gmail, outlook, hotmail etc. will be accepted. All votes are reviewed to ensure that no multiple votes or non-business related emails are included in the count.What is the process once voting opens? 

VIP Awards will utilise the Retail Global database to send communications announcing that voting for the awards has begun. Nominees will be provided with social media and email assets to support their nomination and allow for wider distribution of their nomination. Each submission will be judged by our esteemed panel of judges as well as be supported by the public vote. As the public voting features as a major aspect of the winning entry it is suggested that each nominee promotes their nomination with a dedicated strategy to ensure they receive support from the public vote. 

How is the voting process managed?

The voting process is managed by our esteemed panel of judges. You can view the panel here. The public vote is monitored for illegitimate votes by the Award software provider throughout the process. 

How will the nominees be presented at the Awards Gala?

Once voting has closed 3 shortlisted finalists will be promoted prior to and during the Awards Gala. The winner will be announced on the night and invited on stage to make a brief thank you speech. The runner ups will also be announced and won’t be required to make a thank you speech.

Will nominees be notified of their shortlist to finalist?

Yes, once voting has closed and the judges scores along with the public vote have been tallied, the shortlisted finalists will be notified and encourage to secure their seat at the Gala.